We’re headed to Munich, Germany from November 14-17 to SEMICON Europa. This is an exciting event, as it’s an opportunity to exchange ideas about electronics with experts from all over the world.
Extending the life of thermocouples
We’re proud to bring EtchDefender™ to SEMICON Europa. This patent-pending technology, developed by Conax, extends the life of quartz thermocouple sheaths in certain epitaxial reactors. With Conax’s patent-pending EtchDefender™ coating, quartz items exposed to temperatures up to 1200˚C and Hydrochloric etch cleaning cycles last up to 3x longer, reducing the frequency of maintenance cycles required to keep tools up and running.
See how EtchDefenter™ can extend the life of thermocouples
When standard exhaust gas sensors in 7F and 9F gas turbines routinely failed prematurely, our team of engineers devised a solution to extend the life of the sensors and eliminate premature failures.
Standard exhaust gas sensors in 7F and 9F gas turbines are at risk for premature failure. As temperatures rise, the radiation shield and sensor sheath expand at different rates, forming a gap between the seat and the radiation shield and the stop on the sensor. The sensor vibrates and the tip eventually breaks, causing the sensor to fail and the gas turbine to trip.
Solution: Spring loaded gas exhaust sensors from Conax
To prevent this from occurring, Conax created the spring loaded gas exhaust sensor. The spring loaded gas exhaust sensor is a high temperature compression spring that is inserted between two spacer tubes. The spring minimizes vibration, which means the sensor is less likely to fail and break. This solution has proven to increase sensor life and provide thousands of hours of operation without failures, preventing down time and saving money.
As our Account Manager for Distribution & Partner Sales in Shanghai, Joyce brings years of relevant industry and sales skills to Conax.
Prior to joining Conax, Joyce was the performance leader in sales at a Shanghai distribution affiliate for a US-based Fortune 200 manufacturer of industrial products. In addition to her own customer outreach efforts, Joyce also managed a six-person team targeting industries that are relevant to Conax and its customers.
Prior to her experience in Shanghai, Joyce lived and worked abroad where she led sales efforts to bring organic and high-end Asian foods to consumers in Australia. These diverse and rich experiences have given Joyce the tools and knowledge to help our team support our distributors and partners throughout China and neighboring countries.
In her free time, Joyce enjoys hiking, swimming, reading, playing the piano, shopping, and watching movies with friends.
A Net Promoter Score asks a single question, “How likely are you to recommend this business to a friend or colleague?” Those asked rate from a scale of 0 to 10 the likelihood they’d recommend a company’s products or services.
The Net Promoter Score has an index ranging from -100 to 100 that measures the likelihood a customer will recommend a company to others. Regularly analyzing a score is important for gauging overall customer experience.
Conax ranks high
A net promoter score of 70% or higher is considered world class. So far in 2017, we’ve averaged a score of 74.8%. It’s important to us that each interaction a customer has with us is a superior one and we will continue to do just that.
For the first time in the United States, Conax Technologies exhibited its new EtchDefender™ Technology at SEMICON West. EtchDefender™ is a proprietary coating that extends the life of quartz items exposed to temperatures up to 1200˚C and Hydrochloric etch cleaning cycles. This technology will allow parts to last longer and thereby reduce the frequency of maintenance cycles required to keep tools up and running.
We would like to thank all who stopped by our booth to discuss applications for EtchDefender™ as well as applications for our other temperature measurement and compression seal fittings. We will be following up with those people who discussed applications with us in the days and weeks ahead. For more information about EtchDefender™, click here.
We’re growing, which means we’re adding to our team. If you’re a qualified, enthusiastic individual with an interest in a career at Conax, we’d like to hear from you.
Conax is hiring for the following positions:
Regional Sales Manager – West Coast
General Production Positions
We use a gathering tool called Top Grading that allows candidates to provide information about their qualifications and past employment experiences. If you’re interested in a career at Conax Technologies, visit the Top Grading portal to get started.