People designing customized solutions

Conax is more than a firmly established, successful company that designs and manufactures products. We’re people—a team of problem-solvers. From engineering customized solutions to manufacturing quality parts, we work together to meet all of your challenges.

We are your one fully-integrated source for solutions that require compression seal fittings, temperature sensors, and custom-designed solutions.

Conax is proud to be in a class by ourselves with over 1,000,000 catalogued parts. So you can order one single part or 100,000 units. You DO benefit from our dedication to quality and prompt delivery.

Serving dozens of industries worldwide

A proven leader in the Power Generation, Semiconductor, Oil & Gas, Furnace & Autoclave industries and more.

Your contact support team.

Tell us how we can help you.

Heather Craig
Heather Craig
Customer Service Professional

Heather began her career with Conax as a temp in the purchasing department before moving into a support role in sales.

No stranger to creating her own path, Heather worked in autonomous roles prior to joining Conax. She brought the confidence and knowledge gained in those roles to Conax, where she proved herself eager to take on more responsibilities and expand her role.

Heather’s work in purchasing and sales exposed her to many different departments, vendors, and products. She became familiar with Conax’s operational system as a whole and connected with her fellow employees, giving Heather a solid foundation on which to build.

Working with senior members of the Conax sales team, Heather was able to carve out her own niche and develop the position into what it is today—International Sales Support.

 

Email: Heather.Craig@ConaxTechnologies.com

Phone: +1.716.684.4501 x336

Normal Time Zone: GMT -5

Kim Denny
Kim Denny
Sales Application Engineer

Kim brings more than 20 years of experience to Conax. Her degree in Electrical Engineering led her to positions in Application Engineering, Product Management and New Product Development at pressure transducer and product protection companies.

Kim has experience working in many industries, including aerospace, medical, electronics, automotive, and defense.

Her depth and breadth of knowledge makes her an asset to Conax where she provides customized solutions to customer’s challenges in the Western US region as a Sales Application Engineer.

In Kim’s spare time, she enjoys travelling, historic walks, and cooking.

Email: Kim.Denny@ConaxTechnologies.com
Phone: +1.716.684.4501 x236
Normal Time Zone: GMT -5

Bo Deng
Bo Deng
Account Manager

Bo joins us as Account Manager for North and East China and is based in our Shanghai office.

Prior to joining Conax, Bo worked for a US instrument company as Sales Engineer, Application Engineer and BD Manager, focused on new application and high growth marketing. Bo graduated from Tianjin University with a degree in Mechanical Design, Manufacturing and Automation.

In his spare time, Bo enjoys playing basketball, swimming, cooking, reading books, and playing PC games. As a technical sales representative, Bo likes to try different ideas to solve customer’s problems.

Email: Bo.Deng@ConaxTechnologies.com

Mobile:+86 186 2105 5577

Maureen Downing
Maureen Downing
Sales Application Engineer

Maureen has a history in international sales and offering exceptional customer service.

She put her prior experiences to work at Conax as a Sales Application Engineer for Europe. Maureen is responsible for the management and growth of our European business in all market segments.

Our distributor partners look to her for commercial and technical support, but she also serves customers directly, one-on-one.

In her free time, Maureen enjoys traveling, taking mini road trips, cooking and gardening.

 

Email: Maureen.Downing@ConaxTechnologies.com

Phone: +1.716.684.4501 x363

Normal Time Zone: GMT -5

Rick Ferguson
Rick Ferguson
Sales Application Engineer

Rick brings more than 20 years of experience in mechanical contracting, building controls, and HVAC to Conax. Rick held a variety of sales-related roles, including territory manager, business development, and sales manager.

Serving in those roles in diverse markets, such as industrial, institutional, education, and healthcare, has given Rick a strong background to interface with customers on applications from initial concept to final design and on-going service.

His depth and breadth of experience makes him a valuable asset to Conax where he provides customized solutions as a Sales Application Engineer in the Northern US region.

A proud father of two and avid sports fan, Rick is very active in his free time. He enjoys traveling, and can often be found on a cruise ship when time allows.

 

Email: Rick.Ferguson@ConaxTechnologies.com

Phone: +1.716.684.4501 x385

Normal Time Zone: GMT -5

Mike Ferraro
Mike Ferraro
Business Unit Manager

Mike began his career as a draftsman for an abrasive manufacturer, transitioning to sales of instrumentation and, eventually, to engineering and sales for water and waste water monitoring equipment. This experience gave Mike valuable insights into providing support for sales reps and helped him develop a focus on value-added, benefit-oriented sales.

When he joined the Conax team, Mike immersed himself in every aspect of developing innovative product solutions for the Semiconductor and Furnace & Autoclave industries.

Working closely with our sales and design engineering groups, Mike helps to define the unique features and benefits Conax products can provide for particular applications. After dealing with vendors to source parts that meet our stringent requirements, Mike then consults with Conax methods engineering and manufacturing professionals to ensure the solutions we deliver meet the Conax standards for quality and reliability.

Mike was also instrumental in cataloging product information for our corporate website to keep customers updated on the breadth of our product offerings and make them aware of the many applications available.

In his free time, Mike enjoys photography, hiking and architecture.

 

Email: Mike.Ferraro@ConaxTechnologies.com

Phone: +1.716.684.4501 x287

Normal Time Zone: GMT -5

Adrienne Fortini
Adrienne Fortini
Customer Service Professional

Adrienne has been part of the Conax team since July 2017. Adrienne received her Bachelor of Arts in international relations, European studies, and Latin American studies from Canisius College in 2013. After graduation, Adrienne worked at FedEx Trade Networks as a Sr. Import Coordinator in the Customer Service Department, where she assisted customers with getting their shipments released by US Customs and the FDA. After a little over two years at FedEx Trade Networks, Adrienne is now so excited to be part of the Conax team and looks forward to her future with the company!

Outside of work, Adrienne enjoys Brazilian Jiu-Jitsu, photography, and traveling.

Email: Adrienne.Fortini@ConaxTechnologies.com

Phone: +1.716.684.4501 x306

Normal Time Zone: GMT -5

Ken Hugh
Ken Hugh
Regional Sales Manager

Ken brings 35 years of automation instrumentation and process control experience to Conax. During that time, he saw the industry evolve from the analog to digital world and now into global control and interface.

Ken has worked in a wide range of markets and industries, including military, medical, oil and gas, power, aerospace, and industrial heating, just to name a few. His expertise with a dynamic range of thermal and sealing solutions enables him to apply those solutions to today’s challenging process applications.

As a Regional Sales Manager, Ken works as an extension of our customers’ engineering teams to determine the best and most economical solutions to their individual thermal and sealing requirements in the Northeast United States.

 

Email: Ken.Hugh@ConaxTechnologies.com

Cell: 585.315.5169

Normal Time Zone: GMT -5

Chris Jank
Chris Jank
Sales Applications Engineer

Prior to joining Conax, Chris put his mechanical engineering degree to work at a leading global sensor company where he held positions in application engineering, field sales engineering, and territory management.

He was introduced to many industries including industrial, power generation, aerospace and defense, and general testing markets.

These combined roles gave Chris experience meeting with customers and providing technical and sales support to help solve their unique sensor and product needs.

His depth and breadth of industry knowledge makes him an asset to Conax where he provides customized solutions to customers’ challenges in the Western US region as a Sales Application Engineer.

 

Email: Chris.Jank@ConaxTechnologies.com

Phone: +1.716.684.4501 x309

Normal Time Zone: GMT -5

Rick Lyon
Rick Lyon
Strategic Account Manager

Rick joined Conax in 1974 and brings a wealth of experience to our Power Generation and Rotating Equipment sectors.

His extensive experience in the industry and keen knowledge of the challenges our customers face is invaluable to the Conax team. Rick works closely with our Key Accounts and Design Engineering teams to develop customized solutions that answer each customer’s unique challenge. Rick also coordinates with our own product vendors to source specific parts that are required to meet our customers’ needs.

In his free time, Rick enjoys golfing and woodworking and has a long-time interest in classic foreign sports cars.

 

Email: Rick.Lyon@ConaxTechnologies.com

Phone: +1.716.684.4501 x229

Normal Time Zone: GMT -5

Darlene Magierski
Darlene Magierski
Customer Service Professional

Darlene has been with the Conax Sales Department since 2006. She serves as a dedicated contact for OEMs and their buying arms, providing current price quotes and the qualification and development of new parts, expediting of part production, and visiting with OEMs for onsite training/troubleshooting for their employees.

Darlene also assists the West Coast team in the Semiconductor sector and is a Conax quality/compliance auditor for ISO/AS9100.

In her free time, Darlene enjoys reading, dancing, attending theatre productions, feeding her shopping addiction, relaxing with family and friends and spoiling her first grandchild.

 

Email: Darlene.Magierski@ConaxTechnologies.com

Phone: +1.716.684.4501 x356

Normal Time Zone: GMT -5

Tom Mech
Tom Mech
Sr. Sales Application Engineer

Tom’s career at Conax began at a drafting board with a pencil and T-square. It was his experience as a draftsman that helped give Tom a nuts and bolts understanding of how parts fit together and how they’re made.

This led to a position as a Cost Estimator, followed by a promotion to Product Engineer with Conax’s Nuclear Products Division. Following the Three Mile Island incident, the nuclear industry was unsettled, and Conax utilized Tom’s skills and experience in an Inside Sales position in the Industrial Products Division to prepare for a position as a Product Market Engineer.

From there, Tom moved into a position as Business Unit Manager for Conax’s Oil & Gas Division. His expertise in that industry spearheaded the development of our line of Retractable Sample Probes and Retractable Sensor Assemblies. Tom’s breadth of knowledge serves as an invaluable resource to Conax customers and his fellow sales group members.

Today, Tom is the technical liaison for Conax customers based in the southeastern and Gulf Coast United States, Mexico and South America.

In his spare time, Tom is an avid racquetball player and proud owner of two vintage classic Ford Mustangs.

 

Email: Tom.Mech@ConaxTechnologies.com

Phone: +1.716.684.4501 x322

Normal Time Zone: GMT -5

Jerry Michaels
Jerry Michaels
Director of Sales, Americas

Jerry has always been a “working” sales manager and brings to Conax 25 years of technical sales experience with testing equipment and pressure sensors in the Aerospace industry. His expertise has helped to guide our sales efforts in this area; and Jerry’s knowledge surrounding AS9100 has helped Conax secure this vital designation and grow our footprint in the Aerospace industry.

As Director of Sales, Americas, he focuses on leading our sales team to support existing customers and move into new markets and product applications. He is also responsible for attaining company-wide budget goals.

Day-to-day, he assists sales application engineers and regional sales managers in designing solutions to meet specific customer needs and is working on building a network of supply channel partners.

Outside of work, he enjoys playing golf and softball, and camping. But Jerry’s true passion has been coaching youth travel baseball and softball, which he’s done for almost 20 years.

Email:  Jerry.Michaels@ConaxTechnologies.com

Phone: +1.716.684.4501 x369

Normal Time Zone: GMT -5

Ron Miller
Ron Miller
Sales Application Engineer

Ron is no stranger to sales application engineering. Prior to joining Conax, he managed a territory that produced about $300,000 in sales and helped grow the business to $2.5 million. He handled quoting and pricing and researched lucrative market areas to pursue in a way that would encourage positive growth.

Ron learned what end users expect from their suppliers and gained an understanding of what resellers need to be successful in the market. It’s this experience and engineering knowledge that Ron brings to Conax’s sales team.

His strong engineering background enables him to interface with customers on applications from concept to final design and provide them with customized quotes, based on their specific requirements.

In addition to supporting our Regional Sales Manager, Ron specializes in providing our customers with outstanding service, product consulting and overall support that meets their expectations.

Ron spends as much of his free time as possible enjoying the outdoors and is an avid camper and biker.

 

Email: Ron.Miller@ConaxTechnologies.com

Phone: +1.716.684.4501 x291

Normal Time Zone: GMT -5

Scott Reid
Scott Reid
Regional Sales Manager

Scott brings 25 years of sales and marketing experience to Conax, including ten years working in the industrial temperature sensor industry.

His experience allows him to leverage our engineering expertise at Conax to create innovative solutions to our customers’ most challenging applications.

As a Regional Sales Manager, Scott expertly handles business development and engages in market growth activities in the Southeast United States.

 

Email: Scott.Reid@ConaxTechnologies.com

Phone: +1.980.579.4994

Normal Time Zone: GMT -5

Andrea Shriver
Andrea Shriver
Customer Service Professional

Although Andrea originally studied art in college, she found herself working and excelling in customer service and management roles. After trying a few different companies, she now uses her experience as a customer service professional for the sales team, working with customers during the quotation and ordering process.
In her free time, she enjoys music and concerts, travelling, painting and watching hockey.

Andrea.Shriver@ConaxTechnologies.com

Phone: +1.716.684.4501 x206

Normal Time Zone: GMT -5

Alex Siegel
Alex Siegel
Director of Sales, International

Alex brings a multitude of experience and an entrepreneurial spirit to Conax. As a specialist in Operations Management and Sales Operations, his previous titles include Vice President of Operations, General Manager for Shared Services, Interim Sales Operations & Productivity Lead for Asia Pacific, Management Consultant, and personal business owner.

His career path has provided him with a deep-seated knowledge and experience in international sales management, marketing, and business development, having lived on every continent except Australia and Antarctica.

Alex’s proven track record of success, commitment to team performance, and extensive experience with industrial products and industrial applications throughout Europe, Asia, and Africa make him well suited as Conax’s Director of Sales, International.

Outside of work, Alex likes to shoot skeet, hunt, fly fish, collect books, classic timepieces, and play the occasional round of golf. He also enjoys being a scuba diving instructor and spending time with his architect wife, Catherine Saldaña Siegel.

Email: Alex.Siegel@ConaxTechnologies.com

Phone: +63.917.310.6999 (Philippines)

+1.716.263.1607 (United States)

Normal Time Zone: GMT +8

Gary Talboys
Gary Talboys
Sales Application Engineer

When Gary joined the Conax customer support team, he brought a depth of experience with manufacturing and industrial customers and a commitment to service. Early in his career, Gary’s work in plumbing and heating sales helped solidify his commitment to providing the best possible service to every customer. Most recently, his position in general sales at a die cut gasket house and molded rubber parts manufacturer branched out to include involvement in purchasing and design work.

Now, Gary’s expert knowledge of Conax products is well known among our customers, and Gary readily uses that knowledge to customize solutions and meet every new challenge our customers bring to us.

Our sales and service have found Gary’s help invaluable in building our customer base by highlighting unique Conax solutions.

Gary enjoys skiing the slopes of Western New York in winter and golfing once the landscape turns green again. He’s also an avid car buff.

 

Email: Gary.Talboys@ConaxTechnologies.com

Phone: +1.716.684.4501 x238

Normal Time Zone: GMT -5

Mike Valachos
Mike Valachos
Sr. Sales Application Engineer

As a dedicated Conax veteran, Mike supports the international sales team with three decades of customer service experience and technical expertise.

Mike is well-rounded, having previously worked as a Project and Product Engineer, Sales Engineer, Regional Sales Manager, Director of Sales and Director of Marketing. His knowledge of each position allows him to effectively help solve our customers’ applications.

Mike is passionate about helping current and prospective customers learn about the many successful solutions Conax has developed and using our ideas and experience to meet new challenges and applications.

Mike is on the road a lot, but when he’s home in Western New York he enjoys spending time with his family and is an avid sports fan, enthusiastically supporting the Buffalo Bills, Sabres and Baltimore Orioles with unfailing optimism.

 

Email: Mike.Valachos@ConaxTechnologies.com

Phone: +1.716.684.4501 x228

Normal Time Zone: GMT -5

Isa Xia
Isa Xia
Customer Service Professional

As a member of our Inside Sales and Logistics Team in our Shanghai Office, Isa’s track record of reliability, responsibility, and accuracy are great assets for Conax.

Prior to joining Conax, Isa worked in Inside Sales for a Shanghai trade company where she managed customer accounts and was in charge of shipments and after-sale services.

In her current role, Isa provides logistical support for the Shanghai and International team, especially as requirements relate to Chinese-speaking affairs within Conax.

In her free time, Isa enjoys playing badminton and table tennis, watching movies and animation, and meeting with her friends.

 

Email: Isa.Xia@ConaxTechnologies.com

Tel: 86-21-5774-9358

Normal Time Zone: GMT +8

Joyce Zhang
Joyce Zhang
Account Manager

As our Account Manager for Distribution & Partner Sales in Shanghai, Joyce brings years of relevant industry and sales skills to Conax.

Prior to joining Conax, Joyce was the performance leader in sales at a Shanghai distribution affiliate for a US-based Fortune 200 manufacturer of industrial products. In addition to her own customer outreach efforts, Joyce also managed a six-person team targeting industries that are relevant to Conax and its customers.

Prior to her experience in Shanghai, Joyce lived and worked abroad where she led sales efforts to bring organic and high-end Asian foods to consumers in Australia. These diverse and rich experiences have given Joyce the tools and knowledge to help our team support our distributors and partners throughout China and neighboring countries.

In her free time, Joyce enjoys hiking, swimming, reading, playing the piano, shopping, and watching movies with friends.

Email: Joyce.Zhang@ConaxTechnologies.com

Phone: +86 13564148248

Normal Time Zone: GMT +8

Jay Zhou
Jay Zhou
Associate Account Manager

Jay is Conax’s Associate Account Manager for the Greater-China Semiconductor Industry and is based in our Shanghai offices.

Prior to joining Conax, Jay worked at a prestigious Shanghai-area accounting firm in the Audit function before deciding that he wanted a career in Sales. Jay graduated Jiangxi University with a degree in Finance and Economics.

In his spare time, Jay enjoys playing basketball, reading books, and watching movies. Like any true salesperson, Jay loves trying new things and then recommending the best ones to his friends. He’s truly pleased when he sees them happier after adopting his suggestions. And he gets the same kind of satisfaction when our customers get what they need from Conax!

Email: Jie.Zhou@ConaxTechnologies.com
Phone: +86.21.5774.9358
Normal Time Zone: GMT +8

Jessica Zhu
Jessica Zhu
Regional Sales Manager

Jessica has been with Conax since 2013. As account manager in our China office, she is responsible for developing sales and marketing efforts, achieving sales targets, and coordinating customer accounts to increase overall sales.

Jessica manages client relations to promote long-term relationships, interfacing with customers on product quality and delivery.

In her free time, Jessica enjoys reading, traveling, and spending time with her family.

 

Email: Jessica.Zhu@ConaxTechnologies.com

Phone: +86.21.5774.9358

Normal Time Zone: GMT +8